Privacy Policy

ZAKFN Labs ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

This policy is drafted in compliance with the Digital Personal Data Protection (DPDP) Act, 2023 (India) and generally aligned with GDPR standards for our international clients.

1. Information We Collect

We may collect the following types of information:

• Personal Data: Name, email address, phone number, job title, and company name when you voluntarily provide it (e.g., booking a strategy call, downloading a resource).
• Usage Data: Information about how you access and use our website, including your IP address, browser type, device information, and pages visited (via cookies).
• Business Data: Information provided during the course of our advisory services, which is treated as confidential business information.

2. How We Use Your Data

We use your data for the following legitimate purposes:

• To provide and maintain our Service.
• To notify you about changes to our Service.
• To provide customer support and advisory services.
• To gather analysis or valuable information so that we can improve our Service.
• To monitor the usage of the Service.
• To detect, prevent and address technical issues.
• To send you newsletters or marketing communications (only with your consent, which you can withdraw at any time).

3. Data Storage and Transfer

Location: Your data may be stored and processed in India, the United States, or any other country where ZAKFN Labs or its service providers maintain facilities.

Cross-Border Transfer: By using our Service, you consent to the transfer of information to countries outside of your country of residence, which may have different data protection rules. We ensure appropriate safeguards are in place for such transfers.

4. Disclosure to Third Parties

We may share your data with:

• Service Providers: Third-party vendors who perform services on our behalf (e.g., Google Analytics, CRM providers, Cloud hosting).
• Legal Requirements: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency in India).

5. Your Rights (DPDP Act & GDPR)

Depending on your jurisdiction, you have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request erasure of your data (Right to be Forgotten).
• Object to or restrict processing of your data.
• Withdraw consent at any time.

To exercise these rights, please contact the Data Protection Officer at legal@zakfn.com.

6. Security

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.

7. Use of Cookies

We use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Please refer to our Cookie Policy for detailed information.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: legal@zakfn.com